Staff Training & Development
The Art of Human Connection
CPD-accredited hospitality training that transforms how your team connects with guests. People First. Always.
CPD Accredited
Certified Training You Can Trust
Our training programmes are CPD certified and approved by Restaurant & Hospitality Skillnet Ireland, formally recognising that our courses meet rigorous industry benchmarks.
Approved by
Skillnet Ireland Supported Training
Our training programmes are approved and supported by Restaurant & Hospitality Skillnet Ireland, a Skillnet Ireland funded network dedicated to the development of the hospitality sector. This means subsidised training costs for eligible businesses and formal recognition that our programmes meet the highest industry standards.
Learn more about Skillnet IrelandCPD Professional Development
The CPD Group
Restaurant & Hospitality Skillnet Ireland
Flagship Course
The Hospitality Code
The Art of Human Connection
This course explores the deeper principles behind exceptional hospitality, presence, empathy, and authentic connection. Approved by Restaurant & Hospitality Skillnet Ireland and available as a published book on Amazon.
Connect Deeply
Make People Feel Seen
Create Memorable Experiences
Build Loyalty That Lasts
Bespoke Programmes
Taste of Hospitality
Tailored training programmes designed around your business needs. Choose from our core modules or let us build something bespoke for your team.
Introduction To the Hospitality Sector
Understand current and future hospitality trends in Ireland.
- The Irish hospitality industry
- Current hospitality market
- Global changes, challenges, and opportunities
- The future of hospitality
Principles Of Hospitality
Learn what service means in hospitality and look at the different types of service.
- Look at the different categories of hospitality businesses
- Appropriate service and levels of service in all different environments
Food and Beverage & Culinary Studies
Learn about different types of food and beverage operations.
- Food and beverage concepts
- Operations
- Team management
- Sustainability
Enquire about bespoke programmes, [email protected]
Why Train With Us
Our Hospitality Training Programme
CPD-Certified Excellence
Our Hospitality 360° Training Programme is CPD certified, formally recognising that our courses meet rigorous industry benchmarks.
Intensive, Hands-On Learning
We offer an intensive programme designed to equip participants with practical skills, operational knowledge, and leadership capability.
Student Experience & Connections
The most important connections in your career are often right beside you. Our classrooms bring together a diverse group of students.
Monthly Workshops & Group Training
We run monthly training workshops and offer tailored group training packages for businesses looking to upskill their teams.
Ready to Elevate Your Team?
Get in touch to discuss upcoming course dates, group bookings, or a bespoke training programme for your business.